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Moneyfacts Consumer Award winners 2023

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A review and the results of the 2023 Moneyfacts Consumer Awards ceremony

A review and the results of the 2023 Moneyfacts Consumer Awards ceremony

Banner Image of the Moneyfacts Consumer Awards Winner's Trophy Banner Image of the Moneyfacts Consumer Awards Winner's Trophy Banner Image of the Moneyfacts Consumer Awards Winner's Trophy
To find out more about these awards please get in touch with our friendly events team:

A review of the 2023 awards

A review of the 2023 awards

The winners of the 2023 Moneyfacts Consumer Awards were announced on 8 February 2023 in a fantastic ceremony in London.

On this page you'll be able to view the winners, highly commended and commended brands for each award.

Matt Bradfield, Website Editor at Moneyfacts.co.uk said:

"The Moneyfacts Consumer Awards recognise those banks, building societies, insurers and financial service providers that are the absolute best in their respective categories. We congratulate all of the winners and those that have been commended and highly commended, and thank the almost 200,000 consumers that shared their views with us about the best brands for customer service during the past 12 months.”

The winners of the 2023 Moneyfacts Consumer Awards were announced on 8 February 2023 in a fantastic ceremony in London.

On this page you'll be able to view the winners, highly commended and commended brands for each award.

Matt Bradfield, Website Editor at Moneyfacts.co.uk said:

"The Moneyfacts Consumer Awards recognise those banks, building societies, insurers and financial service providers that are the absolute best in their respective categories. We congratulate all of the winners and those that have been commended and highly commended, and thank the almost 200,000 consumers that shared their views with us about the best brands for customer service during the past 12 months.”

And the winners were...

And the winners were...

Pet Insurance Provider of the Year

Winner The Insurance Emporium
Brand Logo The Insurance Emporium
Highly Commended: ManyPets Commended: ASDA money

Car Insurance Provider of the Year

Winner RAC
Brand Logo RAC Insurance
Highly Commended: Tesco Bank Commended: Churchill

Health Insurance Provider of the Year

Winner WPA
Brand Logo WPA Health Insurance
Highly Commended: AXA Health Commended: Bupa

Life Insurance Provider of the Year (Direct)

Winner Legal & General
Brand Logo Legal & General
Highly Commended: LV= Commended: Aviva

Travel Insurance Provider of the Year

Winner Avanti Travel Insurance 
Brand Logo Avanti Travel Insurance
Highly Commended: Staysure Commended: CoverForYou

Cashback Site of the Year

Winner Topcashback
Brand Logo TopCashback
Highly Commended: cashback.co.uk Commended: Quidco

Home Insurance Provider of the Year

Winner Policy Expert
Brand Logo Policy Expert
Highly Commended: Nationwide Building Society Commended: Admiral

First-Time Mortgage Buyers’ Choice

Winner Leeds Building Society
Brand Logo Leeds Building Society
Highly Commended: Yorkshire Building Society Commended: Skipton Building Society

High Street Mortgage Provider of the Year

Winner Yorkshire Building Society
Brand Logo Yorkshire Building Society
Highly Commended: Nationwide Building Society Commended: Santander

Remortgage Buyers’ Choice

Winner first direct
Brand Logo First Direct Bank
Highly Commended: Yorkshire Building Society Commended: Nationwide Building Society

Personal Loan Provider of the Year

Winner M&S Bank
Highly Commended: Novuna Personal Finance Commended: MBNA Limited

Non-mainstream Loan Provider of the Year

Winner Everyday Loans
Brand Logo Everyday Loans
Highly Commended: Bamboo Commended: 118 118 Money

Car Finance Provider of the Year

Winner Sainsbury’s Bank
Highly Commended: Tesco Bank Commended: M&S Bank

Credit Card Provider of the Year

Winner Tesco Bank
Brand Logo Tesco Bank
Highly Commended: Halifax Commended: MBNA Limited

Credit Builder Card Provider of the Year

Winner Vanquis Bank
Highly Commended: Tesco Bank Commended: Capital One

Current Account Provider of the Year

Winner Starling Bank
Highly Commended: first direct Commended: Nationwide Building Society

Current Account Switching Provider of the Year

Winner Nationwide Building Society
Highly Commended: first direct Commended: Halifax

Student Account Provider of the Year

Winner Halifax
Highly Commended: NatWest/Royal Bank of Scotland Commended: Nationwide Building Society

High Street Savings Provider of the Year

Winner Yorkshire Building Society
Brand Logo Yorkshire Building Society
Highly Commended: Skipton Building Society Commended: Nationwide Building Society

Online Savings Provider of the Year

Winner RCI Bank UK
Brand Logo RCI Bank
Highly Commended: Charter Savings Bank Commended: Marcus by Goldman Sachs®

App-only Savings Provider of the Year

Winner Zopa
Highly Commended: Chase Commended: Tandem Bank

Offshore Account Provider of the Year

Winner Skipton International
Brand Logo Skipton International
Highly Commended: Standard Bank Commended: Barclays Bank

ISA Provider of the Year

Winner Charter Savings Bank
Brand Logo Charter Savings Bank
Highly Commended: Marcus by Goldman Sachs® Commended: Coventry Building Society

Branch Network of the Year

Winner Nationwide Building Society
Highly Commended: Post Office Commended: The Co-operative Bank

Online Banking Provider of the Year

Winner first direct
Brand Logo First Direct Bank
Highly Commended: Nationwide Building Society Commended: Lloyds Bank

Banking App of the Year

Winner Starling Bank
Highly Commended: Chase Commended: Monzo

Digital Wealth Management Provider of the Year

Winner Moneyfarm
Brand Logo Moneyfarm
Highly Commended: Moneybox Commended: Vanguard

Credit Card App of the Year

Winner Vanquis Bank
Highly Commended: Capital One Commended: Virgin Money

Consumers' Choice

Winner Chase (Banking app)
Brand Logo Chase
Highly Commended: Zopa (Smart Saver) Commended: Kent Reliance (Customer service)

Best Claims Service

Winner ManyPets
Highly Commended: The Insurance Emporium Commended: ASDA money

Best Customer Service

Winner Everyday Loans
Brand Logo Everyday Loans
Highly Commended: Zopa Commended: Charter Savings Bank