Congratulations on making the Awards shortlist!

The survey and your logo

The survey - Our online consumer survey will open on Monday 21 September 2026, closing on Friday 20 November. We offer respondents up to four entries into a prize draw for £1,000.

We will provide you with a dedicated survey link for your own product area (or multiple links if you are shortlisted across more than one category) to ensure your customers reach the most relevant question first. They are then given the opportunity to proceed through further questions, or can skip those and submit their responses if they wish. We can also ensure that, once they have completed the survey, participants can either be redirected to our own thank you page, or be redirected back to your own site. This can be set up or changed at any time.

The shortlisted logo - You will have been sent a link to access a shortlisted logo, free of charge, that can be used to invite your customers to participate across the dates of the survey while demonstrating that your products are among the best in the industry.

This logo can be used in print or online with the recommended sizing as shown.

After the survey closes, you can access a version of the logo without the 'vote for us' wording, which can be used until the date of the awards ceremony, also free of charge.

Maximising responses

We have been running the Moneyfactscompare.co.uk Consumer Survey since 2009, so we know
what works well and what doesn’t!

Here are some guidelines on what to do and what not to do:

• The best responses come from specific email invitations to complete the survey, followed by social media invitations.
• By using the logo on any material promoting the survey, you can highlight the fact that you are shortlisted; it is a great achievement already, which is worth shouting about. It also emphasises to your contacts that their input can make a real difference to the result.
• You can mention the £1,000 prize draw for survey completions, but please ensure it is clear that Moneyfacts is offering this prize, and that you are not incentivising votes for yourself.
• Do not offer your own incentives or gifts to encourage votes on any material referencing the awards voting.
• If there is any doubt about the content you are proposing, it is recommended that you seek approval of the promotional material prior to distribution by sending details to the Events team (contact details below)

Awards methodology - stage 2

The shortlists are then tested in our consumer surveys, which cover personal, household and family finance. The consumers score the providers that they have had experience with in each relevant category. This second stage helps to decide the overall result, so the consumer contribution really influences who comes out on top.