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A Review

The winners of the 2021 Moneyfacts Consumer Awards were announced on 27 January 2021 in a virtual event that crossed Facebook, Twitter and LinkedIn.

Click here to see a full list of award categories and results.

Industry professionals from leading financial services and utility providers took part in virtual parties and through social media to hear the results.

Michelle Monck, Head of Digital at Moneyfacts, said:

"Thank you to the 130,000 consumers that shared their views with us about the best brands for customer service during the past 12 months. The Moneyfacts Consumer Awards recognises those banks, building societies, insurers and energy companies that are the absolute best in their respective categories. We congratulate all of the winners and those that have been commended and highly commended and thank all of the consumers for taking the time to vote.”

To see details for the 2022 Moneyfacts Consumer Awards, click here.


For any questions relating to the awards, including sponsorship opportunities for 2022, please email the Awards team on


To view the winners of previous Consumer Moneyfacts awards please click on the links below

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