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A Review

The winners of the 2019 Moneyfacts Consumer Awards were announced on 23 January 2019 at the Royal Lancaster London.

Click here to see a full list of award categories and results.

Industry professionals from leading financial services and utility providers gathered at the event, which was hosted by comedian Zoe Lyons, to hear the results.

Michelle Monck, Head of Digital at Moneyfacts, said:

"We are delighted to have had another record-breaking year with our Moneyfacts Consumer Survey, and with over 180,000 surveys completed it becomes the largest survey of its kind in the UK. At we believe consumers need to have the right information and be given a voice about their experiences of different financial brands, products and services. Their honest responses to this survey along with our technical knowledge means this year’s Moneyfacts Consumer Awards continues to recognise not just the best products in their areas, but also excellent service as well. The publication of this year’s winners and finalists represents those financial brands consumers might want to consider when comparing financial products.”

View and download images from the event in our online gallery:

You can view the winner showcase here:

Moneyfacts consumer awards supplement

To get details of the 2020 Consumer Moneyfacts Awards, click here.


For any questions relating to the awards, including sponsorship opportunities in 2020, please email the Awards team on


To view the winners of previous Consumer Moneyfacts awards please click on the links below

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